FAQ
Questions & Answers
Frequently Asked Questions
How did ETA start?
We all met through a shared love of DIY and tinkering. We had ideas we wanted to bring to market — and ETA was born.
Which headphone sounds best?
It really depends on the listener. We do our best in every category and don’t limit ourselves to exclusive technology in any of our models. All our headphones complement each other — try them and decide for yourself.
How do I fix hotspots and improve comfort?
- Bend the flexible spring steel at the contact points.
- Adjust clamp force and overall shape as needed.
- Consider our suspension strap for extra comfort.
What replacement ear pads can I use?
Our Mini-series cups take HyperX Cloud-style pads, so replacements are easy to source:
- Mini Closed (Mini C) — HyperX Cloud Flight / Stinger pads
- Mini Semi-Closed (Mini S) — HyperX Cloud II / Alpha pads
Replacing the pads on another model? Get in touch and we’ll point you to the right set.
Need more help?
Reach us through our contact page, or join our Discord for faster responses.
Are measurements available?
We believe third-party measurement databases should be the go-to resource for enthusiasts.
What’s the warranty?
Warranty details are available on our Terms of Service page.
Warranty shipping policy
Ship to us, and we ship back to you. Need help with a box or label? Just email us.